Complaints

FIN V2 · EN · 02.10.2026 · Version 2026-10-02.2

Raise a complaint

Contact complaints@fin.patricksoares.ch, identifying the service, case reference if available, issue and solution requested. Include relevant correspondence without unnecessary data or documents.

Service or product

Distinguish a question about our service or advice from one about an insurance, credit or other product contract. The insurer, bank or product counterparty has its own channels. Identify the counterparty and contract reference to enable appropriate routing.

Privacy issues

For personal data matters, see Privacy requests. You do not need to accept marketing or new commercial terms to ask a question.

Rights and external remedies

Making a complaint does not waive rights. The competence of a court, authority or mediation body depends on the issue and parties. This page does not claim unverified membership or a contractual response deadline.

Information

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