Open position · Switzerland
Customer consultant
Accompanies clients in Switzerland in insurance, credit, pensions and administrative matters, and is responsible for each process from first contact to closing.
What are you going to do
The day to day.
Understand each client's situation and explain it clearly.
Review existing contracts and present alternatives with pros and cons.
Take each process to the end, including deadlines, documents and contacts with insurance companies and banks.
Register and track everything on the customer portal.
What we are looking for
The profile.
Ease of communicating with customers, by phone, in writing and in person.
Knowledge of the Swiss insurance and finance system, or a concrete desire to learn it.
German and Portuguese; other languages count.
Autonomy, rigor and ability to tell the client when they don't need to change anything.