Claims Support — reporting, documents and follow-up without the stress

Um sinistro bem tratado é metade do caminho para receber o que é devido. Nós ajudamos a organizar provas, participar corretamente e fazer seguimento com a seguradora — sem perder prazos.

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Checklist

Deadlines

Communication

What we do for you

From “it happened” to “resolved” — with organisation and follow-up.

Confidential

Checklistof what to gather (photos, reports, invoices, statements).
Reportingwith the right wording and complete details (fewer follow-up requests).
Organisationof the attachments and a well-structured submission.
Follow-up: status requests and replies to the insurer’s questions.
Recordsof everything (history, dates, decisions) so you stay in control.

Tip:if it’s an accident/theft, keep everything: photos of the scene, dates, names, and report it early. The sooner and more complete, the better.

Evidence

Well-organised photos and evidence.

Deadlines

Avoiding delays and rejections.

Reimbursements

Clear invoices and costs.

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How it works (3 steps)

Organisation → reporting → follow-up.

Triage

Send what happened + your policy + 2–3 photos (if you already have them).

Reporting

We prepare/check the claim report and the necessary attachments.

Follow-up

We follow up and respond to the insurer’s requests until it’s closed.

Start now

To move faster, please send

Insurer + policy/contract number (or a photo of the card/document).
Date/time + location + a short description of what happened.
Photos/videos and a list of what was damaged/stolen.
Invoices/estimates (if any) and third-party contacts (if applicable).
If you’ve already received emails/letters from the insurer, attach them.

Send details

FAQ

Do you handle claims for any type of insurance?

Yes, as long as there’s a policy/contract and the minimum information needed to report it. I’ll advise the best approach for your case.

I’ve already reported it, but it’s “stuck”. Can you help?

Yes. We follow up with what already exists and organise the documents needed to get things moving again.

Does it include calls with the insurer?

When necessary and authorised. If you need formal representation, we can use “Power of Attorney/Representation”.

How much does it cost?

It depends on the complexity (simple vs. many attachments/back-and-forth). Send the request and I’ll come back with an offer/quote before proceeding.

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Support em sinistros No obligation

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